Charity jobs: Information and Advice Service and Volunteer Manager

Are you passionate about supporting isolated or vulnerable older people? Do you want to have a direct impact fighting poverty and empowering choice?

Closing date: 12 August 2019 | No contact from agencies or media sales.

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Job description

£30,906 per year | Permanent, Full-time | SE1, London

Are you passionate about supporting isolated or vulnerable older people? Do you want to have a direct impact fighting poverty and empowering choice?

Age UK Lewisham and Southwark (AUKLS) operates across the boroughs of Lewisham and Southwark providing quality assured information, advice and guidance to over 1500 older people every year on issues including welfare benefits, housing, consumer issues, community care options and scams. AUKLS also acts as a gateway to specialist services such as legal aid, debt and immigration advice through partnerships in both our boroughs.

Our Information & Advice service is currently delivered by a team of five advisors across Lewisham and Southwark, with external technical supervision. The I&A Service and Volunteer Manager is responsible for line-management and support of the advisers, as well as maintaining and developing the service through monitoring, evaluation, promotion and building partnerships with other community and statutory services. Alongside this, the manager is responsible for recruitment, training and support of volunteers across both boroughs, increasing the variety in volunteering opportunities, creating more structured development and training opportunities and increasing the capacity of the advice service.

About Age UK Lewisham & Southwark

Age UK Lewisham & Southwark is always working to improve later life for many older people who face common challenges with care, illness, isolation and finance.

We provide a wide variety of services in the Boroughs of Lewisham and Southwark including day care, healthy living, help at home, information and advice, outreach and volunteering. 

Our values

  • To seek to ensure the highest quality of life for older people in need of support
  • To enable the voices of the full range of older people to be heard
  • To enable older people to contribute to community life and prosperity
  • To bring state of the art approaches to work with and for older people
  • To ensure the highest quality standards of governance, leadership and management of Age UK Lewisham and Southwark

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